Chapter 14 Reports, Recommendations, and Presentations
Reports and presentations are professional decision tools, not containers for every analysis performed. This chapter develops evidence-based report structures, executive summaries, recommendation chains, SMART implementation objectives, presentation design, technical explanation, delivery, quality assurance, and final handoff.
Learning outcomes
After completing this chapter, you should be able to:
- organize a decision-focused technical report;
- write a self-contained executive summary;
- connect problems, evidence, conclusions, recommendations, and evaluation measures;
- distinguish a recommendation from a SMART implementation objective;
- design and deliver a presentation for a nontechnical audience; and
- conduct final quality assurance and professional handoff.
Key terms
Executive summary: A concise, self-contained account of the problem, scope, important findings, conclusions, recommendations, and material limitations for a decision-making audience.
Technical appendix: Supporting material that documents methods, calculations, detailed results, code, or definitions without interrupting the main argument.
Recommendation: A proposed action that responds to an established problem or opportunity and is supported by relevant evidence.
SMART objective: An implementation objective that is specific, measurable, achievable, relevant, and time-bound.
Evaluation metric: A defined measure used to assess implementation, performance, or outcome.
Limitation: A condition that restricts interpretation, accuracy, generalizability, or practical use.
Slide headline: A concise statement at the top of a slide that communicates its main message rather than merely naming its topic.
Handoff: The organized transfer of final files, documentation, context, responsibilities, and usage guidance to the intended recipient.
Quality assurance: Planned activities used to prevent, detect, and correct errors or inconsistencies before delivery.